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309 N 5th St, Norfolk, NE 68701
Phone: (402) 844-2000















Frequently Asked Questions

What are the library's hours of operation?

The Library is open:
Monday - Thursday: 9:00 a.m. - 8:00 p.m.
Friday - Saturday: 9:00 a.m. - 5:00 p.m.
Sunday: 1:30 pm - 4:30 pm

How many public computers does the library have?

The Library currently has 24 computers available for public use.

How many internet sessions can I have in one day?

Patrons may have two 55-minute internet sessions per day Mondays - Saturdays.  On Sundays, due to our shortened hours of operation, patrons are limited to a single internet session. 

Is printing allowed from the public computers?  How much per copy?

Yes, printing is allowed on the public computers.  The cost is $0.10 per page for black & white copies and $0.50 per page for color copies.

Does the library have a public copy machine?  How much per copy?

Yes. Black and white copies are $0.10 per page.  Color copies are $0.50 per page.

Does the library provide FAX service?

Yes.  Charges are $1.75 for the first page and $1 for each page after that.  A credit or debit card must be used for payment.

Does the library have a color printer?

Yes.  Color copies are $0.50 per page.

Can I have help downloading an ebook from Overdrive?

Yes!  Click here to view instructions for using an E-Reader, smartphone, tablet or mobile device with Overdrive or stop by anytime we're open for help from a librarian.

How many renewals can I have?

Books that do not have holds on them can be renewed twice.  CDs, DVDs, and video games cannot be renewed.

How can I renew my materials?

You can renew your materials by calling the Library during open hours at 402-844-2100 or by logging into your account on the online catalog.  You'll need your PIN to access your account online.  If you don't know you PIN, please call. 

How long can I keep my library materials?

Books (including audio books) can be checked out for two weeks.  If you need to renew your books, see the above information on how to renew your items.  CDs, DVDs, and video games can be checked out for one week.  These items cannot be renewed.

What if the item I want is checked out?

If the item you want is checked out, you can place a hold on it.  You may place an item on hold by either contacting a librarian directly (call 402-844-2100) or by logging into your account on the online catalog

What if the library doesn't have the item I want?

If the Library doesn't have the materials you want you may be able to request them through interlibrary loan.  Contact a librarian for details.

Can I have my meeting in the library?

The Library has public meeting spaces.  Groups wishing to use these spaces must be non-profit organizations or community groups (like book clubs).  Businesses can use the meeting spaces for educational activities for their staff, but not for sales meetings, recruiting, or conducting business.  No group may promote a particular religious or political point of view. Please see our Facilities Use Policy on our Library Policies page for complete details.  If you are interested in using the library's Meeting Room, call 402-844-2100 to make your reservation.

What kind of music does the Library offer?

The library has a large assortment of music on CD.  Some of the genres include children's, Christian, Christmas, classical, country, pop, instrumental, and movie soundtracks.  The library also offers downloadable music through Freegal.