Water and/or Sewer Service (new)
New water service customers must fill out an application
with the Water Billing Clerk (City Clerk’s office) and pay a $30.00
connection fee (non-refundable).
Water and/or Sewer Service (reconnection)
If a customer fails to pay for water/sewer service and
gets disconnected, there is a reconnect fee of $30.00 that must be paid
prior to reconnection. After regular business hours, the fee is $45.00.
Water payment agreements are available for those unable to pay the
water/sewer bill on time. However, complete payment must be made prior to
the next billing.
Bi-monthly Utility Bill
Water Fees. Residential meters are read every two months. Meters
north of Norfolk Avenue are billed during even-numbered months. Meters
south of Norfolk Avenue are billed during odd-numbered months. Meter
readings for normal billing purposes are taken off the outside remote
meter. When a difference occurs between the inside and remote meter, the
inside meter reading shall determine your water consumption. City of
Norfolk meters register usage in cubic feet (cu. ft.) One cubic foot
is equal to 7.48 gallons.
The following rate table shall be used to determine fees for water
consumption starting October 1,
2009. Example: If you are inside the city limits, have a 1"
meter and used 7,000 cubic feet, your bill would be 14.50 for the first 660
cu. ft., plus 1.29 per 100 cu. ft for the next 6000 cu. ft or $77.40, plus
1.03 per 100 cu. ft for the remaining 340 cu. ft or 3.50. Your water
fees would be 14.50 + 77.40 + 3.50 which equals 95.40.
|
Water Meter Size & Location |
Minimum Rate for
first 660 cu. ft. |
Additional Rate per 100 cu. ft.
for |
|
next 6,000 cu. ft. |
next 27,000 cu. ft. |
over 33,660 cu. ft. |
|
5/8" Meter Inside City Limits |
$11.40 |
$1.29 |
$1.03 |
$.91 |
|
3/4" Meter Inside City Limits |
$12.35 |
$1.29 |
$1.03 |
$.91 |
|
1" Meter Inside City Limits |
$14.50 |
$1.29 |
$1.03 |
$.91 |
|
1 1/2" Meter Inside City Limits |
$26.50 |
$1.29 |
$1.03 |
$.91 |
|
2" Meter Inside City Limits |
$41.00 |
$1.29 |
$1.03 |
$.91 |
|
3" Meter Inside City Limits |
$78.00 |
$1.29 |
$1.03 |
$.91 |
|
4" Meter Inside City Limits |
$120.00 |
$1.29 |
$1.03 |
$.91 |
|
6" Meter Inside City Limits |
$230.00 |
$1.29 |
$1.03 |
$.91 |
|
5/8" Meter Outside City Limits |
$22.80 |
$2.58 |
$2.06 |
$1.52 |
|
3/4" Meter Outside City Limits |
$24.70 |
$2.58 |
$2.06 |
$1.52 |
|
1" Meter Outside City Limits |
$29.00 |
$2.58 |
$2.06 |
$1.52 |
|
1 1/2" Meter Outside City Limits |
$53.00 |
$2.58 |
$2.06 |
$1.52 |
|
2" Meter Outside City Limits |
$82.00 |
$2.58 |
$2.06 |
$1.52 |
|
3" Meter Outside City Limits |
$156.00 |
$2.58 |
$2.06 |
$1.52 |
|
4" Meter Outside City Limits |
$240.00 |
$2.58 |
$2.06 |
$1.52 |
|
6" Meter Outside City Limits |
$460.00 |
$2.58 |
$2.06 |
$1.52 |
Sewer Fees. Industrial and Commercial Sewer usage is based on the
water usage for the same billing period. Residential sewer use is
based on the water usage during the winter months. For those contributors
who discharge wastewater of strength greater than normal domestic sewage,
an additional surcharge will be collected.
The following
rate table shall be used to determine fees for sewer usage starting
October 1, 2009. Example: If you are a
residential customer with a winter usage of 2500 cubic feet your bill
would be 18.87 for the first 400 cu. ft. plus 1.31 per 100 cu. ft for the
remaining 2100 cu. ft or 27.51. Your sewer fees would be 18.87 +
27.51 which equals 46.38.
