Wellhead Protection Plan
Section 4. Emergency, Contingency, and Long-Term Planning
The Water Division’s portion of the Local Emergency Operating
Plan (LEOP) is included in Appendix A. The City has also compiled
detailed emergency response protocols in the Emergency Response
Plan found in Appendix D of this Plan. These documents
line out response and reporting procedures for a number of possible
Contaminated Well Shut Down Protocol
In the event of a suspected contamination, the Operator would notify
the Water Director, and together they would access the area of the contamination
and isolate any suspect areas. After the areas are isolated, the
Director would report the event to the Public Works Director, State
of Nebraska Heath and Humane Services and the news media. The
area of contamination would be tested for pH, chlorine residual, hardness,
and coliforms. If further tests would be needed, the City would
receive sample kits from the State lab. During this time bottle
water and water tankers would be on site at the area churches and schools
for public uses. The City of Norfolk has agreements with:
Orphan Grain Train to provide 2 tankers
CTC to provide 7 tankers
Wal-Mart to provide bottled water
After the area of contamination is flushed, sampled, and determined
to be safe, it will be returned to service. If the contamination
can not be flushed out, further corrective actions would be taken to
insure the safety of the system.
The Norfolk Water Division will continue updating its system with
the latest water treatment and quality monitoring technology to insure
the highest quality waster possible for the citizens of Norfolk .
Planning and Reserve Capacity
Norfolk ’s East Well Field can currently produce 2.16 million gallons
per day (mgd) of water. The East Well Field and Treatment Plant will
serve as a back-up to the West Well Field and Treatment Plant in the
event of gross contamination or catastrophic mechanical failure.
Norfolk ’s West Well Field can produce approximately 6.1 mgd and
can meet peak demands of 14.4 mgd. Currently Norfolk’s average demand
is approximately 4.8 mgd, with a peak day demand of 10.9 mgd.
Through its Water Master Plan, the City of Norfolk continues to update
its water production capabilities, reserve capacity, and anticipated
demand for water.