Library Card Registration
A Library Card provides full access to the Library's collections and services. It allows the card holder to check out Library materials, use the public
computers, and access online services. Patrons borrowing items from the Library are using
and taking home the assets of the citizens of Norfolk. Proper photo identification, proof of current residential address,
and a completed and signed registration form are required before any
item can be borrowed.
By signing the registration form, the patron is agreeing to:
--Return all items borrowed on or before the due date or to pay the
overdue fines assigned.
--Pay the assigned value for any items checked out on the patron's
Library card that become damaged or lost.
--Be responsible for any items checked out on the patron's Library
card and notify the Library immediately if the card has been lost.
--Inform the Library of any changes in address or other contact
--Obey all Library policies and regulations.
Requirements for Proper Identification
State-Issued Identification Card or Driver's License is the
preferred form of identification.
Other forms of photo ID can be accepted when presented in
combination with a proof of current residential address listed
Requirements for Proof of Current Residential Address
There is no
local residency requirement for obtaining a Norfolk Public Library
card. Anyone who works
or lives in northeast Nebraska may get a Library card at no charge.
Library staff can accept the following as proof of current
address printed on a state-issued ID or Driver's
printed personalized checks,
a piece of mail cancelled by the Post Office within
the last 30 days,
a bill that bears the registrant’s name and address
received in the last 30 days,
car registration, or
an insurance card.
applicant receives mail at a Post Office Box, they must provide
proof of their current residential address in addition to their PO
Cards for Children
There is no
age threshold for obtaining a Library card.
Children age 15 and younger must be accompanied by a parent
or legal guardian when getting a Library card. This parent or
guardian must be able to show proper identification and proof of
current residential address for themselves and sign the child's
registration form in order to obtain a Library card for the child.
The person signing the child's registration form is legally
liable for any and all charges and fees on the child's Library card.
16 - 18 will be issued a Library card without a parent's signature
provided they are able to present proper identification and proof of
current residential address. Otherwise, a parent or guardian must
accompany them and be able to show proper identification and proof
of current residential address for themselves and sign the child's
registration form in order to obtain a Library card for the minor.
Cards for College Students
students with a temporary local college address will be issued
Library cards by providing the required identification and proof of
residential address listed above.
If they do not have proof of their temporary local college
residence, they may provide proof of their permanent home address
instead. On the
registration form, they should list the temporary local college
address as their primary address and list the permanent home address
as an alternate address.
Cards for those with a Temporary Local Address
will issue cards to patrons staying at a temporary local address
provided they are able to meet the requirements for patron
registration including showing proper identification and proof of
the current residential address. A
letter from the director of the institution where they are staying
or, for those here for short-term work assignments, a piece of mail
addressed to the applicant with the short-term address will meet the
requirements for proof of current residential address.
agreement of the staff at the Norfolk Rescue Mission, the Library
will not issue Library cards to temporary residents of the Mission.
Long-term residents of the
Norfolk Rescue Mission's year-long program will be able to obtain a
Library card by providing a photo ID and a letter on the Rescue
Mission's letterhead stating they are a participant of that
Director will make the final decision if there are questions about
whether a Library card may be issued under this policy.
Cards for Organizations
can issue a group card to an organization when a qualified
representative of that organization makes a formal request to the
Library Director and agrees to take financial responsibility for all
material checked out on the card.
Library cards for organizations are subject to the same
responsibilities and limitations as all other Library cards.
Internet Only Card Registration
Only Card allows patrons to use the Library's public computers but
not borrow any items.
For this type of Library card, a photo ID and completed registration
form are required, but no proof of address is needed.
Presentation of Library Card or Photo ID
patrons must present their Library card in order to borrow Library
materials. If the card
is not present, a photo ID must be shown in order to borrow Library
materials. Patrons are
allowed to give their card to another person to borrow materials on
their behalf or pick up materials being held for them, although
patrons must keep in mind that they are responsible for all items
checked out on their card even if they did not personally check them
out. Since Library
staff cannot know what permissions each Library user has, the
Library staff assumes that the person in possession of the Library
card has the cardholder's permission to use it.
If a patron loses a Library card, he/she must notify the
Library immediately to prevent its unauthorized use.
Lost Card Replacement
have lost their library card must purchase a replacement card.
Although a photo ID may be presented in order to check out
materials, this is allowed only as a temporary convenience until a
new card can be purchased.
In order to obtain a replacement Library card, a patron will
be required to show positive proof of identification and pay a $1
Back to top
Check Out Limits
Patrons may check
out the following number of items at any one time:
Books - unlimited
Audio Books - 25
CDs - 10
DVDs - 3
Video Games – 1
WiFi HotSpots - 1
Books and Audio Books may be checked out for a
period of two weeks, and may be renewed two times if there are
no holds on the item.
Each renewal period is for two weeks.
Video games, DVDs and CDs may be checked out for a
period of one week and cannot be renewed.
WiFi Hotspots may be checked out for a period of
three weeks and cannot be renewed.
A patron may not
check in an item and then immediately check it out again. Items must be returned to
the shelf so they are available to other patrons.
Overdue Notices and Fines
considered overdue one day after the due date, and fines begin
to accrue at that time.
Overdue Fines are
DVDs & Video Games:
$1/day up to a maximum of $5
CDs: $0.25/day up to a
maximum of $5
Books & Audio Books:
$0.10/day up to a maximum of $5
Hotspots: $5/day up to
a maximum of $25
Overdue items must be returned and fines must be paid before patrons can
check out any new materials or use the public computers.
Overdue Notification and Ordinance Violation Process
Patrons will be
notified by the Library if they have overdue items.
First Notice Sent: For DVD's, Video
Games, CD's and Hotspots the first overdue notice is sent after
the item is 2 days overdue.
For books and audio books, the first overdue notice is
sent after the item is 7 days overdue. The first notice is sent
by US Postal mail, email, or text message depending on what the
individual patron has requested.
Second Notice Sent: For DVD's, Video
Games, CD's and Hotspots the second overdue notice is sent after
the item is 16 days overdue.
For books and audio books, the second overdue notice is
sent after the item is 21 days overdue. The second notice is
sent by US Postal mail, email, or text message depending on what
the individual patron has requested.
Final Notice Sent: For DVD's, Video
Games, CD's and Hotspots the final overdue notice is sent after
the item is 30 days overdue.
For books and audio books, the final overdue notice is
sent after the item is 35 days overdue.
The final notice is sent by US Postal mail or email
depending on what the individual patron has requested.
Process: If, following the final overdue notice, the items have still not been
returned or paid for, an additional letter is mailed by US
Postal mail. The
letter advises the patron that arrangement for the return or
payment of the items must be made within seven days or the
matter will be turned over to the Norfolk City Attorney.
If, within that time
frame, a suitable arrangement for the return or payment of the
items is not made, then the matter is turned over to the Norfolk
City Attorney to be prosecuted as an Ordinance Violation
pursuant to Norfolk City Code Sec. 12.5-9.
Lost & Damaged Material Charges
For items that are
damaged or missing pieces, Library staff will assess the damage
and assign a charge based on the cost of repairs and the item’s
ability to be further used in the Library’s collection.
For items that are
damaged beyond repair, missing essential pieces, or lost,
patrons are charged for the full retail price of the item at the
time it was purchased, and as is listed in the item's record.
Due to the cost to prepare materials for circulation,
patrons cannot purchase replacement items to be substituted for
the lost or damaged item.
When an item's
exact cost is unable to be determined, the following amounts
will be used:
hardback books $25.00
paperback books $7.50
compact discs $20.00
video games $35.00
reference books $40.00
audio books $40.00
Hotspot charging cord and/or plug-in $25
If a lost item is
paid for and later found, the item cannot be returned for a refund
and becomes the property of the patron.
Holds and Pickup Notices
Patrons may place a
hold on any item they want to borrow that is currently checked out.
When an item on hold is ready for the patron, a Pickup Notice
will be sent. The Pickup
Notice will be sent by US Postal mail, email, or text message
depending on what the individual patron has requested.
Patrons are given
seven days from the date the Pickup Notice is sent to check out an
item they have on hold. Any item not checked out within seven days
will be given to the next patron on the holds list or put back into
circulation if there are no other holds on the item.
For items that the
Library does not own, patrons may request an Interlibrary Loan in
which the Library borrows the requested material from another
Library. Patrons are
limited to three Interlibrary Loan Requests at a time.
There is no fee for this service, but overdue charges, lost
fees, and damaged fees all apply to materials borrowed through
Materials requested but not picked up are charged a
$3 handling fee to help cover postage costs.
Materials returned more than one week late are
assessed a $3 overdue fee.
Damaged and Lost Charges will be determined by the owning library.
Back to top
Confidentiality of Patron Records
Nebraska State Statute 84-712.05 (11) and the Norfolk Public Library
protect the privacy of library users.
Information related to a person's use of the library's
materials and services (including information sought, materials
used, or Internet usage) is confidential and can be disclosed only
under certain circumstances.
When necessary for the recovery of lost or stolen library materials,
or when illegal activity involving the library takes place, the
Library Director may authorize disclosure of information to federal,
state or municipal authorities.
In all other situations, a valid subpoena or court order is required
to disclose or release library records.
All library staff members are to refer any request for such
records to the Library Director. Upon receipt of such order or
subpoena, the Library Director will inform the Library Board and
will consult with the City Attorney's Office to determine if such
order or subpoena is in proper form and if there is a showing of
good cause for issuance.
Back to top
The Norfolk Public Library Materials Selection Policy is based on the
Materials are selected which provide
for the interest, information, enlightenment, entertainment,
education, development, enrichment, and/or self-improvement of all
library patrons, within budgetary constraints and availability of
It is the intent of the Library to
stock materials presenting diverse viewpoints on all subjects and to
attempt to satisfy a wide variety of patrons with differences in
tastes, interests, reading levels and purposes.
Selection of materials does not constitute or imply agreement
with or approval of the content, viewpoint, implications, or
presentation of the materials.
Library materials will not be labeled, marked or otherwise
identified to show approval or disapproval of the contents, and no
cataloged item will be sequestered, except for the express purpose
of protecting it from injury or theft.
The freedom to read, along with the
freedom to hear and to view, is protected by the
First Amendment to the Constitution of the United
States. This freedom,
essential to our democracy, will be upheld in the selection and
accessibility of all library materials. In this regard, the library
upholds the principles of the American Library Association's
Library Bill of Rights,
Freedom to Read, and
Freedom to View Statements.
The library staff does not serve
in loco parentis. It is the parent(s), and only the parent(s),
who may restrict their children, and only their own children, from
access to library materials. Responsibility for children's use of
library materials rests with their parent(s) and/or legal
guardian(s). Selection will not be inhibited by the possibility that
materials may inadvertently come into the possession of children.
The library is not a judicial body.
Laws governing obscenity, subversive materials, and other
questionable matters are subject to interpretation by the courts.
Consequently, no challenged material will be removed from the
library for complaints of obscenity, pornography, subversiveness, or
any other category covered by law until after receipt of an
independent court order. Conversely, materials previously judged
unlawful will not knowingly be selected.
In accordance with the above
principles, the following policies apply in regard to materials
selection for the general library collection.
General Selection Guidelines
As budgetary and shelving space constraints limit the purchase of
materials, the selections made follow the aforementioned principles
while attempting to maintain diversity, quality and responsiveness
to patron interest patterns. As such, selections are made on the
basis of any one, several, or all of the following considerations:
Diversity is pursued by attempting
to meet the needs of all ages, backgrounds, and educational levels,
by providing as many subject fields as possible, and by providing
alternative perspectives as well as popular materials. The
collection represents various opinions and viewpoints on all issues
of general concern and should broadly reflect the various ethnic and
social groups in the City.
Quality is pursued by applying
professional discretion and standards established by the library
profession and through the use of appropriate selection aids,
including book reviews, best seller lists, award lists, etc.
The Library staff responds to
community interests by careful consideration of the following:
patron requests for purchases, use patterns for existing materials,
purchase trends of similar materials from retailers, and any other
source of information indicating community interests.
Reflection of the community is
pursued by specially considering materials that possess significance
due to the locality of the author, illustrator, publisher, subject
Undue duplication of materials is
avoided, either in the library itself, or with other institutions in
the community. Esoteric or very technical works, and materials
available elsewhere to special interest groups, are generally
excluded from the collection. Materials may also be excluded if the
existing collection already covers the field.
The Library's Interlibrary Loan service is available to
supplement our local collection as needed.
Materials with formats that do not
conform or lend themselves to library use are usually excluded.
Gifts, unsolicited donations, and
citizen suggestions for purchases are all evaluated under the same
policies, principles, and selection criteria as regularly purchased
materials. Gifts and donated materials not added to the collection
are disposed of at the discretion of the library and in the manner
chosen by the Library Director.
Specific Selection Criteria
Materials selections are made on the basis of any one, several, or
all of the following specific criteria:
A positive review in at least one
standard library review journal, including, but not limited to,
Library Journal, Publisher's Weekly, Kirkus Reviews, Booklist,
School Library Journal, or Horn Book.
Awarding of a significant literary
honor or other significant honor appropriate for the form of the
work (Grammy, Pulitzer, Academy Award, etc.).
A high standard of quality in
content, expression and physical attributes.
Contents that are timely, accurate,
and representative of various viewpoints.
Significant reputation of the
author, editor, publisher, producer or illustrator.
Contemporary significance, potential
usefulness, appeal or cultural value of the title.
Reasonable cost with regard to
Appearance on a Best Seller
list as a reputed indicator of potential demand.
collected include books, periodicals, newspapers, maps, audio and
video recordings, graphic novels, video games and online databases.
These formats may be collected in physical print form or in
electronic form. New
and/or emerging formats will be considered when appropriate. The
collection does not include items that will not withstand
staff members, using the guidelines and principles above, select
materials for the library.
Adequately trained professional staff exercise the selection
authority delegated to them, but the final responsibility for
selection resides with the Library Director.
material selected for the Juvenile area has a target age range of
birth to 12 years old and material selected for the Young Adult area
is intended for ages 13 and up.
However, many factors affect what material is appropriate for
an individual child, including reading level, maturity and personal
beliefs. The library
staff cannot act in place of the parent in selecting what material
is appropriate for a particular child.
Responsibility for children's use of library materials,
regardless of format, rests with their parent(s) and/or legal
Removing Items from
materials are continuously assessed for their condition, accuracy,
currency, and use within the context of the total Library
Collection. Items may be
withdrawn from the collection for any of these reasons.
This continuous evaluation of materials is necessary to
maintain a collection that is useful and relevant to the library's
patrons, as well as maintaining a collection size that fits within
the current area available for housing materials.
Reconsideration of Library Materials
If any patron
believes that the library has not followed the above stated policies
in the selection of library materials, they may speak with the
Library Director at his/her earliest convenience.
If the patron is not satisfied by the result of this first
step, a Materials Complaint Form, available on the Library's website
or from the Library Secretary, may be filled out and submitted to
the Library Board. The Library Board will consider each request in
terms of the criteria outlined in this Materials Selection Policy,
and will provide a timely, considered response to the patron.
Back to top
Request for Reconsideration of Library
If any patron believes that the Library has not followed
the above stated Materials Selection Policy in the selection of
Library materials, he/she may speak with the Library Director.
If the patron is not satisfied by the result of this first
step, a Materials Complaint Form, available on the
Library's website or from the Library Secretary, may be filled
out and submitted to the Library Board. The Library Board will
consider each request in terms of the criteria outlined in this
Materials Selection Policy, and will provide a timely, considered
response to the patron.
Back to top
The Library accepts unrestricted gifts of books and
other materials with the understanding that they will be added to
the Library collection only as needed.
Gifts and unsolicited donations are all
evaluated under the same policies, principles, and selection
criteria as regularly purchased materials. Gifts and donated
materials not added to the collection are disposed of at the
discretion of the Library and in the manner chosen by the Library
The Library does not normally accept gifts of money,
art, or other property, and donors are encouraged to have these
gifts handled by the Norfolk Library Foundation, a non-profit
corporation established for the primary purpose of accepting such
gifts and using them for the benefit of the Library.
For anyone wishing to present the Library with books
or other items as memorials or tributes to loved ones, the Library
staff can assist in selecting appropriate items.
Items purchased as memorials are offered for checkout to the
donor before being put into regular circulation.
The donor may also request a bookplate to be placed inside
the item indicating the donor and occasion of the gift.
Back to top
The Norfolk Public Library does not discriminate on
the basis of sex, gender, race, color, national origin, religion, or physical disability. The library building is and shall be fully
accessible to the physically disabled. Persons with a physical disability
shall be provided with all necessary assistance in using library
equipment and materials.
Back to top
Bulletin Board Use
The public bulletin boards are provided for the use of the community to
share information about educational, cultural, governmental, or
health-related information. All items posted on the bulletin board
must be approved by Library staff before posting.
Library staff will determine what may be posted according to the
priorities and restrictions given below and other considerations
including available space, size of the item, and how long the item
is to be posted. Final decision on the display of any item shall
belong to the Library Director.
Priorities for posting:
and City of Norfolk official notices
public relations, including program publicity
Information about upcoming literary and cultural events
publicity for non-profit organizations
and safety awareness
Partisan political advertising is not allowed. However,
announcements of nonpartisan or bipartisan informational events such
as candidate forums or debates are encouraged.
Publicity for any religious program or event that does not have
broad, local, multidenominational appeal is not allowed.
Commercial or business advertising is not allowed.
Back to top
Copier & Fax Machine Use
The fax machine and copy machine are provided for public use.
The Library contracts with businesses to provide these
machines for the public, and the prices for their services are set
by those businesses. As with
other Library resources, Library staff will assist patrons needing
help, but cannot perform the fax or copy service for them.
Back to top
Meeting Room Policy
The Library’s Large Meeting Room and Board Room are made available
to the public to support the community’s need for gathering space
and lifelong learning.
Use of the public meeting rooms takes into account the library’s
principles of non-competition with private businesses and
non-involvement with political and religious groups.
Description of Rooms
The Large Meeting Room
– The Large Meeting Room has 10 tables and 65 chairs.
It can seat 65 adults in chairs or 30 adults seated at tables
arranged classroom style.
The Large Meeting Room is equipped with a Smart Board,
ceiling-mounted LCD projector, Blu-Ray player, sound system and
Wi-Fi. This equipment
may be used by any group using the Large Meeting Room.
Groups must notify library staff if they will be using the AV
equipment and if they need help getting it set up.
The Board Room
– The Board Room seats a maximum of 12 people around a large table
and comes with access to the library’s Wi-Fi.
Who May Use the Meeting Rooms
The library welcomes public use of its meeting rooms in line with
the library's mission
to give community members of all ages the means to fulfill their
recreational interests, interact with others in the community, get
information on a broad array of topics, access resources to help
them learn to read and use information effectively, and continue to
learn throughout their lives.
Library-sponsored events and meetings of the City of
Norfolk have priority for use of the Meeting Rooms.
Following these, any of the groups below may make
reservations for the public meeting rooms.
Non-profit organizations, civic groups, and service clubs;
Educational, recreational, or hobby groups (i.e.
home-schooling organizations, book clubs, etc.);
Study groups or individuals for the purpose of quiet study
space or participation in a long-distance educational
For-profit businesses for educational or training purposes.
Meeting rooms may not be used by organizations that represent a
partisan political organization or organizations that seek to
promote a specific religious viewpoint.
Businesses may use the meeting rooms for the purposes
listed above, but not for publicly promoted events or promoting
sales to the public.
the Meeting Rooms May be Used For
Groups listed as approved above may use the meeting rooms for
private committee meetings as well as meetings or events that
are open to the public.
Regardless of the group making the reservation, the following
activities are prohibited:
Sales to the public, other than authors selling their books
as part of a library-sponsored program;
Programs promoted as educational in nature, but that seek to
sell a particular product or recruit attendees to sell
products for a direct sales company;
Admission fees, unless pre-approved by the Library Director;
Programs on political, religious, or financial topics that
do not clearly provide an equitable airing of differing
Programs that that are sponsored by an organization
associated with a specific political or religious position
on, or commercial interest in, the topic;
Private parties of a strictly social nature. (i.e. baby
showers, birthday parties, etc.)
Library staff will make reservations using these guidelines.
Where there is a question involving proper use of the
meeting rooms, the decision will be made by the Library
and Conditions for Using the Meeting Room
A reservation must be made in order to use either of the meeting
rooms. The reservation
must include the person’s name, phone number, purpose of the
meeting, and the name of the group if applicable.
Any publicity for an activity in one of the meeting rooms must
not in any way imply sponsorship of the activity by either the
Library or City of Norfolk.
Persons using the meeting rooms are responsible for all set up
of tables and chairs.
Permission must be obtained from library staff before anything
may be adhered to a wall, furnishing, or piece of equipment in
the meeting rooms or before bringing in any additional
furnishings or equipment.
The meeting room must be left clean and neat following any
program or meeting. If
not, a custodial fee for the cost of the clean-up, and not less
than $25, will be charged.
Repeated offenses will result in being denied future use
of the facility.
Persons using the meeting rooms are responsible for any damage
to the facility and its furniture, equipment, and other
The Library and The City of Norfolk assume no responsibility for
property or personal belongings of any kind brought into the
Library building by any person or group making use of the
Library’s facilities or attending any function at the Library.
Storage of any equipment or furniture not belonging to the
Library is not permitted, except for Official County voting
equipment left overnight.
Food and non-alcoholic drinks are permitted, but restricted to
those not requiring use of Library facilities or equipment to
prepare. Facilities in the Library’s staff lounge are not to be
used by any groups using the Meeting Room.
Use of the Large Meeting Room outside of regular operating hours
requires the presence of a library staff member or a City staff
member of division head or higher rank.
Use of the Board Room outside of regular operating hours
is not permitted. Unless
needed for library or City of Norfolk purposes, no meeting room
reservations may be made on Sundays due to the limited hours and
The Library Director or the Director’s authorized representative
may deny use of the facility, including stopping an activity in
progress, to anyone violating these rules or behaving in a
disorderly, disruptive, or offensive way.
Due to the limited availability of meeting room space,
reservations may not be made for recurring meetings.
Groups may schedule only one meeting at a time, and may
not make reservations more than 6 months in advance.
Back to top
In an effort to provide all customers with a facility that is safe, pleasant, and conducive to library use, the following guidelines must be observed:
- A shirt and shoes must be worn at all times while in the library.
- Any activities illegal under federal, state, or local laws are also illegal in the library, specifically including:
- theft or mutilation of City property;
- possession of illegal drugs or drug paraphernalia;
- consumption of alcohol on public property;
- disturbing the peace; and
- disorderly conduct.
- The Library specifically prohibits:
- Use of tobacco products in the Library,
- Use of library telephones for anything other than emergency calls,
- Carrying weapons of any kind,
- The presence of animals that are not specifically registered service animals,
- The misuse of restrooms, such as for laundering clothes and bathing,
- Leaving children unattended,
- Loud conversation,
- Playing audio equipment loud enough to disturb other patrons,
- Abusive language or behavior,
- Engaging in disruptive conduct which interferes with other patrons using the Library, and
- Sleeping in the library.
- First Offense: A person behaving inappropriately will, unless the offense is severe, be given one verbal warning.
- Second Offense: If the person continues to disregard the library's policies after a warning, he or she will be asked to leave the library for the remainder of the day.
- Third Offense: If, after returning to the library, the person disregards the library's rules again, he or she will be banned from the Library for a period of thirty days.
- Fourth and Repeated Offenses: Patrons that continue to disregard the library's rules will be banned from the library for six months.
- Patrons banned from the library must promptly leave the building or the police will be notified to remove the person and issue a No Trespassing Warrant.
- Severe violations of this policy will not require a warning and will result in the person being required to leave the Library immediately. In any case where a violation involves possible criminal behavior (destruction of property, assault, etc.) the police will be notified immediately.
- Repeat offenders may be brought before the City Attorney for possible prosecution. Permanent exclusion from the library will happen only after a person has been allowed due process.
Back to top
Public Computer & Internet Use
Access to the
internet has become a necessary information and communication
portal. Serving as a
free, reliable place for connecting to the internet has become
integral to the library's mission of providing access to
internet is a largely unregulated medium.
The library does not select the resources available on the
internet in the way that it selects material for its library
collection and so cannot verify the validity of information found
online. Patrons are
encouraged to be smart information consumers when evaluating
information provided on a website.
recommends that patrons safeguard their privacy by not entering
personal information into sites that are untrustworthy, by reading
closely any disclosures or agreements required by websites, and by
never divulging credit card numbers, social security numbers,
addresses, or phone numbers to unknown persons met online.
must use their library card to access the public computers.
Library accounts must be free from overdue materials and any
fees in order to use the computers.
Please see the Library Card policy for the types of library
cards available and the requirements for each.
For visitors to the library who need only a one-time access
to the computers, library staff can provide one guest pass.
have up to two 55-minute sessions per day on the public computers.
There is no
fee to use the public computers.
Printing charges are ten cents per page for Black & White
prints and fifty cents per page for Color prints.
As with other
resources in the library, library staff can assist patrons in using
the computer when needed, but cannot fill out forms or type in
personal information for patrons.
Using the library's
public computers to violate any Federal Laws, State Statutes, or
City Ordinances is prohibited, including those regarding obscenity,
child pornography, and delivery of harmful content to minors.
the public setting of the computers and the presence of children in
the library, viewing of certain materials is prohibited.
Under Federal Law (18 U.S. Code 2252B) and Nebraska
State Statute (NRS 28-808), it is illegal to
distribute or exhibit material that is harmful to minors, or to be
reckless about whether a minor is present who will be offended or
alarmed by the display of harmful material.
Harmful material includes any communication consisting of
nudity, sex, or excretion that (i) appeals to the prurient interest
of minors, (ii) is patently offensive to prevailing standards in the
adult community with respect to what is suitable material for
minors, and (iii) lacks serious literary, artistic, political, or
scientific value for minors. (See
https://www.justice.gov/criminal-ceos/citizens-guide-us-federal-law-obscenity for detailed
not damage or alter any of the computer equipment, software, or
systems, and will be held responsible for any damage, including the
cost of repair or replacement of any damaged computer hardware or
Use of the
library's computers is also governed by the library's Patron
Behavior policy, which prohibits:
- Loud conversation,
- Playing audio equipment loud enough to disturb other patrons,
- Abusive language or behavior, and
- Engaging in disruptive conduct which interferes with other
patrons using the Library.
non-acceptable uses apply to any internet or computer use within the
library or on library property, whether using the public computers,
the public wireless internet, or a personal device.
These non-acceptable uses also apply to any access to the
internet obtained through a library-provided device regardless of
reserves the right to end an Internet session at any time if it is
violating any of the above rules or if the patron is violating any
terms of the Patron Behavior Policy.
Consequences for violating any of these policies will follow
the outline provided in the Patron Behavior Policy.
utilizes a content filter in order to limit patrons' exposure to
obscene and illegal material.
However, no internet filter is perfect at blocking all
inappropriate sites, and sometimes sites that are appropriate are
If a patron believes a site is incorrectly blocked or incorrectly
allowed, they may submit a request to have it blocked or unblocked
to the library director.
Use by Children
A parent or
guardian must accompany any child under the age of 10 when using a
The library staff does not serve in loco
parentis (in place of a
parent). It is
the parent or guardian's
responsibility to monitor and select what minors read or view on the
strongly recommends that parents discuss internet safety with their
- Instructing children to always ask permission before
using their full name, address, telephone number, or school name
anywhere on the internet.
- Instructing children to never arrange to meet in
person someone they've met online, unless they have permission and
an approved adult accompanies them.
- Teaching children to be good information consumers
and consider the source, date, and accuracy of online information.
Back to top
In accordance with
City Code Section 14-233, patrons are prohibited from using any
tobacco products in the Library or within 20 feet of the entry to
the Library, including but not limited to cigarettes, cigars, pipes,
electronic cigarettes, vapor products, oral tobacco, and nasal
tobacco. It also
includes any product intended to imitate tobacco products or deliver
nicotine. Tobacco does
not include any device or substance approved for cessation of
tobacco use by the U.S. Food and Drug Administration.
Violation of this
subsection shall constitute an offense, and upon conviction, shall
be subject to the general penalty section found at section 1-16 of
the City Code.
tobacco products on the Library's property must do so outside, at
least 20 feet from the entrance of the building.
Back to top
variety of health and safety reasons, young children cannot use the
Library without a caregiver's supervision. In an effort to protect
children and to provide all customers with a facility that is safe,
pleasant, and conducive to Library use, the following guidelines
must be observed:
under the age of 8 must stay within a line of sight of their
ages 8-10 may use the building without direct supervision provided a
caregiver is in the Library building and the child is able to follow
the general Patron Behavior Policy.
over the age of 10 may use the Library independently provided they
are able to follow the general Patron Behavior Policy.
for children under age 10 must be at least 16 years old. The
caregiver is responsible for the behavior and supervision of
children in their care while at the Library.
reserves the right to contact parents, guardians, or proper
authorities if minors are left unattended, require supervision, or
are unable to adhere to the Patron Behavior Policy.
Caregivers should be aware of Library opening and closing times and
make suitable arrangements to meet and transport children. In the
event that a minor 16 or younger is left after the Library has
closed, and no one can be contacted to provide transportation, the
staff will call the Norfolk Police Department for assistance.
Library staff will not transport children home or to any other
destination under any circumstances
Back to top
These policies were approved by the Citizens Library Advisory
Board on January 11, 2017.
Upon recommendation by the Citizens Library Advisory Board,
these policies were approved by the Norfolk City Council January 17,